General guide

When is it really a veterinary emergency?

When is it really a veterinary emergency?

Many owners hesitate between waiting for their usual appointment or going to the emergency vet. The general rule is simple: when in doubt, call a vet. Describing the symptoms over the phone helps decide in a minute whether to rush out or whether it can wait. This guide gives you clear guidance.

Signs that must NEVER wait: difficulty breathing, bluish or very pale gums, seizures, loss of consciousness, bleeding that won't stop, a swollen abdomen with retching but no vomit, or a cat that can't urinate. With any of these, go to the emergency vet now.

Quick table: go now, call, or can it wait?

Guidance by symptom (when in doubt, always call)
SymptomLevel
Difficulty breathing, blue gumsGo NOW
Seizures or loss of consciousnessGo NOW
Heavy bleeding that won't stopGo NOW
Swollen abdomen with retching but no vomitGo NOW
Male cat that can't urinateGo NOW
Hit by a car, fall or hard blowGo NOW (even if it seems fine)
Swallowed a toxin or medicineCall NOW
Persistent vomiting/diarrhoea or with bloodCall today
Mild limp, single vomit, slightly low appetiteCan wait / monitor

Go immediately if your pet…

  • Has difficulty breathing, breathes with an open mouth (cats) or has bluish gums.
  • Has bleeding that won't stop or a deep wound.
  • Has seizures or loses consciousness.
  • Has a swollen, tense abdomen with retching but no vomit.
  • Can't urinate (especially male cats).
  • Has been hit by a car, fallen or taken a hard blow, even if it seems fine.
  • Has ingested a toxin (chocolate, medicines, cleaning products…).
  • Has heatstroke (heavy panting, weakness).
  • Has persistent vomiting or diarrhoea, with blood, or with great weakness.

Signs of pain or distress worth checking

Not everything is a life-threatening emergency, but these signs deserve a call or a prompt appointment: not eating for more than a day, drinking a huge amount or nothing at all, hiding and not wanting to move, crying when touched, tremors, or a sudden change in behaviour. With puppies, seniors and pets with chronic illness, be more cautious.

How to act when you call

  • Have your pet's approximate weight, age and any conditions or medication to hand.
  • Describe what happened, since when and the specific symptoms.
  • If a toxin is involved, have the container in front of you.
  • Note the clinic's address and opening hours before setting off.

How to prepare before it happens

  • Know your nearest emergency vet and how to get there.
  • Keep their phone number somewhere accessible (and in your phone).
  • Prepare a note with your pet's weight, age and any conditions.
  • Keep a carrier and a blanket handy for transport.

Need an emergency vet?

Find the nearest one, with phone and location on the map.

Find a vet

Frequently asked questions

What if I'm not sure whether it's urgent?

Call a vet and describe the symptoms. It is the fastest way to know whether to go immediately or wait for your usual appointment.

Is it worth going even if it seems minor after a blow?

Yes. After being hit or falling there may be internal injuries you can't see. A timely check-up can prevent serious complications.

Is a single vomit a reason for emergency care?

Usually not, if the pet stays active and drinks. But if vomiting repeats, there is blood, great weakness or it can't even keep water down, you should consult.

How do I know if it is struggling to breathe?

Look for very fast or laboured breathing, open mouth in cats, stretched neck, noisy breathing or bluish/pale gums. It is always an emergency.

Are puppies and seniors more fragile?

Yes. They deteriorate faster and tolerate dehydration or low blood sugar poorly. With symptoms, it is better to consult sooner.

Can I wait for my usual vet tomorrow?

Only if the problem is mild and the pet is stable. With any sign in the "Go NOW" table, don't wait: go to an emergency service.

This is first-aid guidance only and does not replace a vet's diagnosis. In any emergency, contact a professional.

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